Privacy policy

This policy explains what information A.N. House Key LLC (“House Key,” “we,” “us”) collects through hellohousekey.com, what we do with it, and the choices you have. We wrote it to match what this site actually does.

The short version

We collect what you choose to send us through the contact form or by email, plus basic information about how the site is used. We use it to reply to you and to understand which parts of the site are useful. We don’t use advertising cookies or pixels, and we don’t sell your information.

What we collect

• What you send us. If you fill in the contact form, we receive your name, email address, and message. If you email us, we receive your email and anything in it.
• How the site is used. We use Google Analytics to see things like which pages people visit, how long they stay, how they found the site, and general device, browser, and location information (to the city level). Google Analytics 4 does not store IP addresses.
• Technical logs. Like any website, our host records basic details about each visit, such as your IP address, browser type, the page you asked for, and the time. Our form provider records similar details when you submit the form.

Cookies

Google Analytics sets first-party cookies (named _ga and _ga_ followed by an ID) to tell one visitor from another. They last up to two years. We don’t use any other cookies, advertising pixels, or tracking tools. You can block or delete cookies in your browser settings, or install Google’s opt-out browser add-on.

Please don’t send health information

This site and its contact form are for business inquiries only. Please don’t include patient information or any personal health information. If you send it anyway, we will delete it and reply without repeating it.

How we use it

• To reply to you and talk with you about working together.
• To understand how the site is used and make it better.
• To keep the site running and secure.
• To meet legal obligations.

We won’t add you to a mailing list unless you ask to be added.

Who else handles it

We use a few service providers to run this site. They process information for us:

• Formspree receives contact form submissions and forwards them to us by email.
• Google Analytics measures how the site is used. You can read how Google uses information from sites that use its services.
• Vercel hosts the website.
• Google Workspace runs our email.

We may also share information if the law requires it, to protect our rights or someone’s safety, or as part of a merger or sale of our business. We don’t sell your personal information, and we don’t use it or share it for advertising.

How long we keep it

We keep inquiries and our email conversations for as long as we need them to respond and for our business records. Hosting and form-provider logs are kept according to those providers’ own schedules.

How we protect it

We use reasonable safeguards, and we limit access to the people who need it. No method of sending or storing information is perfectly secure, so please don’t send anything sensitive through the form.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email hi@hellohousekey.com and we will respond within 30 days. Depending on where you live, you may have additional rights under state law, and we will honor them where they apply.

Do Not Track and Global Privacy Control

Google Analytics does not respond to Do Not Track signals, and Google may collect information about your use of this site as our analytics provider. If you would rather not be counted, use Google’s opt-out add-on or block cookies in your browser. We don’t sell your information or share it for cross-site advertising, so a Global Privacy Control signal has nothing further to opt you out of.

Children

This site is meant for businesses and is not directed to children under 13. We don’t knowingly collect information from children.

Links to other sites

Our site links to other sites, such as LinkedIn. Their privacy practices are their own, so please read their policies.

Changes to this policy

If we change this policy, we will post the new version here and update the effective date at the top.

Contact us

Questions about this policy or your information: hi@hellohousekey.com.